370 Responsible Gaming — Fun Starts with Self-Control
At 370, we believe the best entertainment experience is one that happens in a healthy, mindful, and controlled state. This page outlines our commitments and practical guidelines to help you play smart.
370's Commitment to Healthy and Responsible Gaming
The 370 platform was built not only to deliver quality entertainment, but also to ensure every user in Malaysia can enjoy a safe and responsible gaming experience. We take every aspect of our users' wellbeing seriously.
Online gaming should be a source of fun and entertainment — not stress, anxiety, or financial difficulty. That's why 370 actively provides a range of self-control tools and resources to help users manage their gaming activity wisely.
We encourage all users to regularly reflect on their gaming habits and make use of the control features we provide. Remember — gaming is meant to be fun, and it's most enjoyable when it stays within your control.
Recognise the Signs of At-Risk Gambling Behaviour
Self-awareness is the first step to maintaining healthy gambling habits. Here are some warning signs to watch out for in yourself or someone you care about:
- Borrowing money to keep playing
- Neglecting bills and financial responsibilities in favour of gaming
- Repeatedly exceeding your set budget limit
- Desperately seeking money to top up deposits
- Unable to stop playing even when wanting to
- Lying to family or friends about gambling activity
- Using gaming as an escape from life's problems
- Feeling anxious or irritable when not playing
- Spending more time gambling than planned
- Neglecting work, family, or social responsibilities
- Frequently playing late into the night, affecting sleep
- Gaming to escape feelings of sadness or stress
- Feeling guilty or ashamed after a gaming session
- An obsession with chasing back lost money
If you recognise two or more of these signs in yourself, we encourage you to take a break and consider seeking professional help.
A Practical Guide to Setting Time and Budget Limits for Smarter Play
One of the most effective ways to maintain healthy gaming habits is to set clear limits before you start a session. 370 recommends the following approach:
Decide on a maximum amount in MYR you are willing to spend before each session begins. Never go beyond this limit.
Set a reasonable gaming session duration — for example, no more than one hour during a break. Use your phone's timer as a reminder.
370 allows users to set daily, weekly, or monthly deposit limits through their account settings. Use this feature to keep your spending in check.
Set a maximum loss amount you are comfortable with. Once you hit this limit, stop playing for the day — no exceptions.
Important to remember: money used for gaming should always be disposable income that does not affect your basic needs, family, or monthly financial commitments.
Self-Control Tools Available to 370 Users
370 offers a range of self-control tools that users can access at any time. These tools are designed to help you manage your gaming experience in a more controlled way:
Set daily, weekly, or monthly deposit limits through your account settings page. Limits take effect immediately, and a waiting period applies if you wish to increase them.
If you feel like you need a short break, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account will be suspended from gameplay.
Users who feel they need a longer break can apply for self-exclusion for an extended period. Contact our support team at [email protected] to get started.
Review your gaming history and transaction records at any time through your account. Understanding your gaming patterns helps you make smarter decisions.
Minor Protection — A Shared Responsibility
370 has a strict policy that our platform may only be used by individuals aged 18 and above. We take the protection of minors from accessing online entertainment platforms very seriously.
All new users are required to verify their age during the registration process. 370 reserves the right to request identity verification documents at any time and will close any account found to be under the minimum age requirement.
Advice for Parents and Guardians: If you share a device with younger family members, please ensure your 370 account is protected with a strong, hard-to-guess password. Consider enabling parental controls on your device to prevent unauthorised access.
If you suspect that someone under the age of 18 has accessed the 370 platform, please contact us immediately at [email protected] so that prompt action can be taken.
Life Balance and Professional Help When Needed
Online gaming should be a small part of a balanced life — not the main focus. 370 encourages all users to maintain a healthy balance between online entertainment and their social life, work, family, and physical and mental wellbeing.
If you or someone you know feels that gambling has become a problem that's hard to control, don't hesitate to seek professional help. Reaching out for support is a sign of strength, not weakness.
The 370 support team is ready to help you activate self-exclusion tools or provide guidance. Reach us at [email protected] anytime.
Talian Kasih 15999 (Ministry of Women, Family and Community Development Malaysia) provides free counselling and psychological support.
Having an open conversation with a trusted family member or friend is an important first step. The support of loved ones provides tremendous strength throughout the recovery process.
Remember: seeking help is a smart and courageous decision. 370 is always here to support you on your journey towards healthier gambling habits.
Play Smart, Enjoy Every Moment
True enjoyment comes when entertainment is on your terms. Visit our FAQ section for more information, or log in to manage your account's self-control settings now.
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