370 Privacy Policy — Our Commitment to Protecting Your Data
This document explains how the 370 platform collects, uses, stores, and protects the personal information of users in Malaysia. We take every trust you place in us seriously.
What Information We Collect from You
When you register and use the 370 platform, we collect several categories of information to enable us to deliver our services safely and efficiently. Below are the types of information we collect:
- Full name as per identification card
- Valid email address
- Mobile phone number
- Date of birth for age verification
- Encrypted password
- Bank account number for withdrawals
- Bank name and branch
- Deposit and withdrawal transaction records
- Payment method used (DuitNow, etc.)
- Transaction history in MYR
- IP address and general geographic location
- Browser type and operating system version
- Device type (phone, tablet, computer)
- Access time and date
- Pages visited and time spent
- Types of games played
- Betting history and platform activity
- Login and logout records
Why We Need This Information — How Your Data Is Used
Every piece of information we collect serves a specific, legitimate purpose. 370 does not collect data beyond what is necessary for platform operations. The following are the primary purposes for which user data is used:
- Account Management: To securely create, verify, and manage user accounts, including two-factor login where enabled.
- Transaction Processing: To accurately and securely process deposits and withdrawals in MYR, and to maintain transaction records as required by law.
- Legal Compliance: To comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and other compliance requirements relevant to online entertainment platform operations.
- Platform Security: To detect and prevent fraud, hacking, and suspicious activity that could compromise user accounts.
- Service Improvement: To understand how users interact with the platform, helping us improve the experience and refine existing features.
- Service Communications: To send you important notifications regarding your account, security, and policy updates via email or SMS.
370 will not use your data for any third-party marketing purposes without your prior consent.
Cookies & Tracking — How It Works on This Platform
The 370 platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our platform.
Required for core platform functions such as login, user sessions, and security. Cannot be disabled.
Collects information on how users interact with the platform to help us continually improve the overall experience.
Saves your preferences such as display language and game table choices for a smoother experience next time.
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality.
Data Security & Storage — How We Keep Your Information Safe
370 applies strict technical and organisational security measures to protect users' personal data from unauthorised access, loss, theft, or misuse.
All data transmitted between your device and 370's servers is protected with 256-bit SSL (Secure Socket Layer) encryption. MYR payment information is stored with additional encryption and is accessible only to authorised personnel.
User data is stored on secure, continuously monitored servers. Data is retained for as long as your account remains active and for the period stipulated by Malaysian law following account closure — typically no more than seven (7) years for financial records.
Third-Party Sharing: 370 does not sell or rent users' personal data to any third party. We only share the information necessary with payment providers to process your transactions, and with Malaysian authorities where required by law.
Your Rights as a User — Data Access, Correction & Deletion
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:
You have the right to request a copy of the personal data we hold about you at any time. Requests can be submitted via our support email.
If your information is inaccurate or incomplete, you have the right to request a correction through your account settings or by contacting our support team.
You may request the deletion of your personal data. However, data required for legal compliance may need to be retained for a specified period.
To exercise any of these rights, please contact the 370 support team at [email protected] with a clear description of your request. We will respond within 14 business days.
Policy Updates and How to Contact Us
370 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Users will be notified of any material changes via their registered email or an in-platform notice at least seven (7) days before the changes take effect.
Users are responsible for reviewing this page periodically. Continued use of the 370 platform after any changes take effect will be considered acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding your data privacy, we encourage you to reach out to our team through the following channels:
- Privacy Email: [email protected]
- Response Time: Within 14 business days for privacy-related enquiries
- FAQ: Visit our FAQ section for instant answers to common questions
We are committed to responding transparently and responsibly to every privacy-related enquiry received from 370 users in Malaysia.
Your Privacy Is Protected — Your Platform Awaits
Knowing how 370 handles your data means you can play with complete peace of mind. Register your account today and enjoy a safe online entertainment experience.
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